Privacy Policy & Data Rights
Core Privacy Principle: We practice strict data minimization. You can read every guide, use every interactive tool, and download every PDF checklist completely anonymously without creating an account or providing personal details.
Information We Collect
We only collect personal information when you voluntarily submit our general inquiry or resource-request form:
- Email Address (Required): Used solely to respond to your specific question or educational inquiry.
- Name (Optional): Used to address you in correspondence.
- Topic of Interest & Message: Used to understand your inquiry and direct it to the appropriate educational specialist.
- Phone Number (Optional): Only requested if you explicitly ask for a telephone callback.
How We Use Your Information
Submitted details are used exclusively for:
- Responding to educational questions and checklist requests.
- Improving curriculum clarity based on common community inquiries.
- Maintaining security and preventing automated form spam.
We never sell, rent, or trade your personal information to third-party telemarketers, lead aggregators, or commercial marketing networks.
Third Parties & Referral Disclosures
We do not share your information with commercial restoration companies or plumbers unless you explicitly check an un-checked consent box requesting a contractor referral. See our dedicated Referral Disclosure for complete details.
Data Retention & Deletion Requests
General inquiry messages are retained in secure email logs for up to 12 months for quality assurance, after which they are permanently deleted. You have the right to request immediate deletion of your submitted correspondence at any time by emailing support@motsdouarts.com with the subject line "Privacy Data Deletion Request".